First, it was important to my husband that his commute was no more than 30 minutes. Sue made that happen! Second, as a stay-at-home mother it was desirable to have a level of safety and community amenities. Check! Last, Sue negotiated a deal that afforded us amazing flexibility in our budget. She certainly went above and beyond for us. Sue offered and drove us, including my one-year-old in her car seat, to each listing. She is a savvy and safe driver! She knows San Antonio and she could find listings that were not even searchable on Google Maps! Sue Young got to know us. She stood fiercely by our side during the entire process and her warmth truly welcomed us to our new home.